SNAP by Salubrious Nurse Practitioners (NPs) Terms of Service

Please read the following Terms of Use before using the SNAP by Salubrious NPs website and/or mobile application.

1. Description of SNAP Visit

SNAP by Salubrious NPs is a program offered and operated by Salubrious Nurse Practitioners, PLLC. SNAP by Salubrious NPs arranges for medical care by licensed and board-certified medical providers ("Providers") in the state of Oklahoma, Texas, and New Mexico. SNAP by Salubrious NPs provides access to non-emergency, episodic medical care related to common health concerns, often through video-based or telephonic encounters (referred to as a "virtual visit"). In addition, SNAP by Salubrious NPs offers recommendations to other clinic facilities, ancillary services, and primary care providers.

2. Do not use SNAP by Salubrious NPs for emergency medical needs

SNAP by Salubrious NPs is not appropriate to address emergency or life-threatening medical conditions, and should not be used in such circumstances. If you believe your situation involves a medical emergency, immediately call 911 or go to a hospital emergency room. SNAP by Salubrious NPs may direct website users to an urgent care facility, emergency room, or other appropriate facility at any time or that may be partnered with SNAP by Salubrious NPs.

3. SNAP by Salubrious NPs eligibility requirements

To use the SNAP by Salubrious NPs and receive a referral for a virtual visit, you must meet the following requirements:

4. Privacy Policy

Your privacy is of the utmost importance. Any use or disclosure of your health information through this website is described under our Notice of Privacy Practices available at www.SNPSnap.com.

The following Privacy Policy applies to information other than your health information that is collected in the course of your use of SNAP by Salubrious NPs, as well as any related applications or services.

SNAP by Salubrious NPs uses the personal information we collect from you to enable the features you are using and provide the services that you request. We might also use the information to request your feedback; to improve the service; to provide you with advance notice of events; or to tell you about new or additional service offerings. Except as described in this Privacy Policy or as specifically requested by you. SNAP by Salubrious NPs will not disclose, rent, or sell any personal information it gathers from you to any third parties outside of its affiliates and contractors.

Personal information you choose to provide to SNAP by Salubrious NPs in the course of using SNAP by Salubrious NPs, there are times when you may choose to share your personal information.

Sign-Up Information. You provide us with personal information, such as your name and email address when you request referral services from SNAP by Salubrious NPs.

Contacting us. If you email us at support@snapvv.zohodesk.com, we may ask you for information such as your name and email address so we can respond to your questions and comments. If you choose to correspond with us via email, we may retain the content of your email messages, your email address and our response to you. In certain cases, and only with your express permission, we may post content from your emails to our websites.

Surveys and market research. SNAP by Salubrious NPs is committed to constantly improving our services. To support this commitment, we may occasionally ask users of our site to complete online surveys, or to participate in online or in-person feedback meetings. If you choose to participate in one of these activities, we may ask you to enter personal information. The information you submit may be used to measure the effectiveness of our website, services and content.

Information about your use of the SNAP by Salubrious NPs website and applications are as follows:

When you visit our website or use a mobile application, we may collect information regarding your visit from your computer or mobile device. Such information helps us to determine information about how you found our site, the date that you visited, and what search engine may have led you to our website. We collect this information in order to continually improve and enhance SNAP by Salubrious NPs services.

Log Data. When you use the SNAP by Salubrious NPs website or an application, our systems may automatically record information from your computer or device, its software, and your activity on our site. This may include the Internet Protocol ("IP") address, browser type, the web page visited before you came to our website, information you search for on our website, identification numbers associated with your devices, your ISP or mobile carrier, date and time stamps associated with transactions, system configuration information, and other interactions with our service.

Cookies. We may use "cookies" on or in connection with our website to collect and maintain information about you. A cookie is a very small text document, which often includes an anonymous unique identifier. We may use cookies to make the website more convenient, to better understand how you interact with our site, and to monitor aggregate usage and web traffic routing. Most web browsers can be adjusted to inform you when a cookie has been sent to you and provide you with the opportunity to refuse that cookie. Refusing cookies will not impair your use of SNAP by Salubrious NPs.

Clear GIFs. We may also use "Clear GIFs" (also called "web beacons" or "pixel tags") in our website and in our communications with you. A Clear GIF is typically a one-pixel, transparent image located on a web page or in an e-mail or other type of message, which helps us to verify an individual's viewing or receipt of a web page or message. Clear GIFs allow us to know whether you have viewed a web page prior to visiting our website and may enable us to relate such information to other information, including your personal information. We use information provided from Clear GIFs to enable more accurate reporting, improve the effectiveness of our marketing, and make SNAP by Salubrious NPs better for our users.

Analytics. Some information we collect using logging and cookies, such as IP address, can sometimes be correlated with personal information. We use this information to monitor and analyze use of our website, for technical administration of the site, and to improve our services and content. As of the date this policy went into effect, we use Google Analytics. To learn more about the privacy policy of Google Analytics here, and to learn how to opt out of that service click here.

Sharing Information With Third Parties

Service providers. We may use certain trusted third party companies and individuals to help us provide, analyze, and improve our services (including but not limited to maintenance services, database management, web analytics and payment processing). These third parties may have access to your information only for purposes of performing these tasks on our behalf and are under obligations similar to those in this Privacy Policy.

Aggregate statistics. We may disclose non-personally identifiable aggregate statistics regarding user behavior to third parties in the form of aggregate data or reports, which do not describe or identify any individual user. Information relating to aggregate statistics may be collected through the use of third-party cookies and other third-party tracking devices.

Legally compelled disclosure. We may disclose your personal information if required to do so by law or subpoena, or if we believe that such action is necessary to (a) conform to the law, comply with a judicial or court order or comply with legal process served on us or Affiliated Parties; (b) protect and defend our rights and property, the website, the users of the website, and/or our Affiliated Parties; or (c) act under circumstances to protect the safety of users of our website, us, or third parties.

Business transfer. If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. In that case we will notify you (for example, via email and/or a prominent notice on our website) of any change in control or use of your Personal Information, or if it becomes subject to a different Privacy Policy. We will also notify you of choices you may have regarding the disposition of such information.

Third-party websites

When you are on the SNAP by Salubrious NPs website you may have the opportunity to visit or link to other websites, including websites operated by unaffiliated third parties. These websites may collect personal information about you, and because this Policy does not address the information practices of those other websites, you should review the privacy policies of such other websites to see how they treat your personal information.

Privacy of minors

The parent or legal guardian must request care for persons under the age of eighteen. As with any patient, their health information is protected by the Notice of Privacy Practices that is disclosed at the time the patient consents to treatment.

Security

SNAP by Salubrious NPs takes information security seriously. We use commercially reasonable, industry-standard technical, physical and operational safeguards to preserve the security of your personal information, both when it is transmitted to us and when we receive it. When you enter sensitive information (such as a credit card number) on our website, we encrypt the transmission of that information using Secure Socket Layer (SSL) technology. Video streams used for patient webcam visits are encrypted and are not recorded or stored. No method of electronic transmission or storage is 100% secure, however. Therefore, we cannot guarantee absolute security of your Personal Information.

These Privacy Practices may change from time to time. In the event there are changes in the way we treat your personal information, we will display a notice on the SNAP by Salubrious NPs website and/or send you an email so that you may review the changed terms prior to continuing to use the site. By continuing to use the Service after those changes become effective, you agree to be bound by the revised Privacy Practices.

Contact us

If you have any questions or comments about our Site Privacy Policy, or if you would like to review, delete or update information we have about you, please contact us by email at support@snapvv.zohodesk.com; or via physical mail at SNAP by Salubrious NPs Privacy Officer, 601 S. Service Rd., #6253, Moore, OK 73153-9998

5. Financial responsibility for SNAP by Salubrious NPs Visit services

Use of SNAP by Salubrious NPs is not free. You agree that you are financially responsible for any fees incurred from receiving a virtual visit or other health care services received pursuant to a referral by SNAP by Salubrious NPs.

6. Notices

You agree that we may send to you in electronic form any privacy or other notices, disclosures, reports, documents, communications or other records regarding the services (collectively, "Notices"). We can send you electronic Notices: (1) to the e-mail address that you provided to us during registration, or (2) by posting the Notice on the applicable service or otherwise through the website. The delivery of any Notice from us is effective when sent by us, regardless of whether you read the Notice.

7. Indemnification

You understand and agree that you are personally responsible for your behavior on the website. You agree to indemnify, defend and hold harmless SNAP by Salubrious NPs, its subsidiaries, affiliated companies, joint ventures, business partners, sub-contractors, providers, licensors, employees, agents, and any third-party information providers from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys' fees, resulting from or arising out of your use of, or inability to use, the website, your use of SNAP by Salubrious NPs services, or any violation by you of this Agreement.

8. General terms and conditions

All of the content featured or displayed on the website, is owned by SNAP by Salubrious NPs, its licensors, vendors, agents and/or content providers. All elements of the website, including without limitation the general design and the content, are protected by trade dress, copyright, moral rights, trademark and other laws relating to intellectual property rights. The services and the website may only be used for the intended purpose for which the website and services are being made available. Except as permitted by copyright law, you may not modify any of the materials nor may you copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information or work contained on the website. You may not use, copy, reproduce, republish, upload, post, transmit, distribute, or modify SNAP by Salubrious NPs trademarks in any way, including in advertising or publicity pertaining to distribution of materials on the website, without SNAP by Salubrious NPs prior written consent. You will not use SNAP by Salubrious NPs name or any language, pictures or symbols which could, in our judgment, imply SNAP by Salubrious NPs endorsement, without prior written consent. You will not remove any copyright, trademark or other proprietary notices from material found on this website.

We attempt to ensure that information on the website is complete, accurate and current. Despite our efforts, the information on the website may occasionally be inaccurate, incomplete or out of date. We make no representation as to the completeness, accuracy or currency of any information on the website. From time to time, the website may contain links to web sites that are not owned, operated or controlled by SNAP by Salubrious NPs or its affiliates. All such links are provided solely as a convenience to you. Neither we nor any of our respective affiliates endorse, guarantee, or make any representations or warranties regarding any other web sites, or any content, materials or other information located or accessible from any other web sites, or the results that you may obtain from using any other web sites.

You agree that you will not: (i) take any action that imposes, or may impose in our sole discretion an unreasonable or disproportionately large load on our infrastructure; (ii) interfere or attempt to interfere with the proper working of the site or any activities conducted on the website; or (iii) bypass any measures we may use to prevent or restrict access to the website.

Any of the terms of this Agreement that are determined to be invalid or unenforceable shall be ineffective to the extent of such invalidity or unenforceability, without rendering invalid or unenforceable any of the remaining terms of this Agreement or affecting the validity or enforceability of the Agreement as a whole. Failure to insist on performance of any of the terms of the Agreement will not operate as a waiver of any subsequent default. No waiver by SNAP by Salubrious NPs of any right under this Agreement will be deemed to be either a waiver of any other right or provision or a waiver of that same right or provision at any other time. You agree that these Terms of Use and all incorporated agreements may be assigned by SNAP by Salubrious NPs Visit to a third party as determined by us in our sole discretion.

This Agreement shall be binding upon and inure to the benefit of each of the parties and the parties' respective successors and permitted assigns. SNAP by Salubrious NPs is designed and made available to residents of the United States only. By visiting the website or accessing SNAP by Salubrious NPs services, you agree that the laws of the State of Oklahoma, without regard to principles or conflict of laws, will govern this Agreement and any dispute that might arise between you and SNAP by Salubrious NPs. Any dispute relating in any way to your visit to the website or SNAP by Salubrious NPs services made available through the website will be adjudicated in state or federal court in the State of Oklahoma and you consent to exclusive jurisdiction and venue in such courts.